cut off time
cut off time

Hik connect Registration



If your Hikvision DVR/NVR has a label stating default password and a password written on the recorder, then we have set up all options to allow the recorder to be viewed on the internet using a mobile device or a computer using Hik connect APP. Just follow from step 5 onwards or see the first video above in order to view your CCTV system.

If your recorder is not pre-configured for Hik connect, please start from step 1 or view the video below.

1 Unpack your Hikvision DVR/NVR and ensure your network cable is plugged into the LAN port of the DVR/NVR & your router before powering up. We recommend placing the recorder near the router at this stage. Use a ready-made network cable or a cable which has been tested. Do not use a wireless home plug or other wireless units at this stage.

Power up your Hikvision DVR/NVR and Right click to bring up the sign in screen. Key in the password which is written on the label or draw the pattern which is also on the label. DO NOT CHANGE YOUR PASSWORD until you are confident with the working of the recorder. We suggest you allow 2 weeks for this.



4 If Hik-connect shows a status as online then your DVR/NVR is communicating with the internet and you are ready to setup Hik connect on your mobile device or PC. If Hik connect  offline is shown then check the network cable which connects the recorder to your router. Use a laptop in place of the recorder to see if you can access the internet. Remember to switch off the Wi-Fi on the laptop.

Create a Hik Connect account

Using your mobile phone, go to the app store or play store and download an app called HIK CONNECT by Hikvision.


Once downloaded, start the app and select Hik-connect from the icons at the bottom of the screen on your mobile.


Select Register 

8 On the next screen select Register by mobile phone  & select your country - Select United Kingdom from the drop-down list. Next, enter your mobile phone number & tick the terms and conditions.
9 Your will receive a text with your verification code, enter this code when prompted.This code must be used within 30 minutes & select next

On the next screen, you need to create a username and password for your Hik-connect account DO NOT FORGET THESE details, WRITE THIS DOWN immediately. Password MUST be at least 8 digits long and contain a least a letter in Capital & lower case as well as a number. Do not use *!) etc.

11 On the next screen click the plus sign at the top and select Scan QR Code. Now scan the QR code which is the MENU >CONFIGURATION> NETWORK>PLATFORM ACCESS on the DVR. You can also add the DVR using the 9 digit number which is on the label of the DVR, simply select manual add instead of Scan QR code.
12 Once successfully added, you are ready to view your CCTV remotely.Please note that if DVR doesn't add then check that its status is online in the platform access settings.


what is Hik connect?

To find out more about Hik connect download this pdf


Featured Products
Wireless CCTV kit 2MP , 4 wireless cameras

Wireless CCTV kit 2MP , 4 wireless cameras£199.00(£238.80 Inc. VAT)Availability:

LTS 16 channel NVR  with 16 PoE

LTS 16 channel NVR with 16 PoE£119.00(£142.80 Inc. VAT)Availability:

Up to 30% OFF for Installers!
Tel: 01234 816238